Return Policy for ONLYCARE
At ONLYCARE, we want you to be completely satisfied with your purchase. If you need to return an item, please follow the instructions below.
Eligibility for Returns
- You can return items within 30 days of receipt.
- The returned item must be in its original condition, unused, and in its original packaging.
How to Return an Item
- Contact our customer support team at support@ionlycare.com to request a return authorization.
- Once approved, send the item back to us using the return address provided.
Refund Process
- After we receive the returned item, we will process your refund within 7-10 business days.
- Refunds will be issued to your original payment method.
Exceptions
- Some products may not be eligible for return due to hygiene reasons. These items will be clearly marked as non-returnable on our website.
If you have any questions or need assistance, please contact us at support@ionlycare.com.